Practical info

We recommend that you arrive at the port at minimum 1h30 before departure time of your crossing. This delay takes into account the access conditions specific to each port terminal, which may vary depending on how busy the port is at the time of your departure. It allows you to go to the ticket control, drop off your luggage and get on board peacefully.

Boarding is closed 15 minutes before departure. After this period, access to the ship can no longer be guaranteed, including for passengers with a valid ticket. We do not recommend arriving at the last minute.

Upon arrival at the port, present your ticket (digital or printed version) as well as a valid ID at the Cors' Express checkpoint. You will then be guided to the boarding gate. The ship has a limited capacity — the boarding order is managed by our teams on site.

To board a Cors'Express ship, you must present:

• A valid ticket (digital or printed)

• A valid identity document: national identity card or passport

Since the crossing is between France and Italy, two member countries of the Schengen area, a valid national identity card is sufficient for French nationals.

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⚠️ Attention: some identity cards issued between 2006 and 2013 remain valid for 15 years in France, but this extension is not always recognized abroad. If in doubt, choose a passport or identity card whose validity date is clearly in progress.

Cors'Express accepts dogs and cats weighing less than 8 kg on board, in strict compliance with the following conditions.

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General conditions:

• The animal must travel in its closed transport cage for the duration of the crossing

• He must never leave his cage on board

• The cage must be placed under the constant supervision of its owner

• Pets are not allowed in indoor common areas

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Mandatory documents for a France—Italy crossing:

• European pet passport

• Electronic identification chip

• Up-to-date rabies vaccination

• Up-to-date health book

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⚠️ The presence of your animal must be declared when booking. The number of animal seats is limited on board. Any animal that is not declared may be refused boarding.

Exception — Service dogs : Recognized guide dogs and service dogs are allowed on board without weight restrictions, subject to supporting documentation. For any prior request, contact our customer service before your reservation.

A minor traveling accompanied by an adult with parental authority may board without any special procedure, provided they present a valid identity document in their name.

A minor traveling alone or with a third party must be provided with:

• Your own valid ID

• An authorization to leave the country signed by both parents or legal guardians, accompanied by a copy of the identity document of the signing parent

⚠️ These rules apply to all passengers under the age of 18, regardless of nationality. The absence of this document may result in denied boarding.

Your Cors'Express tickets are available only on our website www.corsexpress.com via our online reservation area, available 24/7.

⚠️ Cors'Express does not have a physical sales counter. All reservations are made exclusively online.

Payment is made online at the time of booking. We accept Visa, Mastercard and CB bank cards. Payment is secure and fully processed upon confirmation of your reservation.

Yes, payment on site at the time of boarding is possible within the limit of available seats. However, we strongly advise you to book and pay in advance on our website www.corsexpress.com.

In the event of a full ship, we will not be able to guarantee your boarding, even if you go directly to the port.

Cors'Express applies dynamic pricing: the price of your ticket varies according to the date of crossing, the season, the level of occupancy and your advance booking.

• The sooner you book, the cheaper the rate

• The best offers are available when bookings open

• Prices increase gradually as the departure date approaches and during periods of high demand

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💡 To benefit from the best rates, we recommend that you book as soon as the ticket office opens.

After your reservation, you will automatically receive a confirmation email containing your unique reservation number. This number is essential for any modification, cancellation or request to our customer service. Remember to check your spam or junk mail if you do not receive this email within minutes of your purchase.

If you have not received your ticket within 30 minutes of booking, check your spam/junk folder and the email address entered when booking.

If the problem persists, contact our customer service by indicating your name, first name and reservation number via our contact form.

Cors'Express operates regular crossings according to the following schedule:

• From May to October: daily departures, except Wednesday

• November to April: departures from Thursday to Sunday

⚠️ This schedule may be modified in the event of adverse weather conditions, weather or technical hazards. Check our website regularly and make sure you provided a valid email address when booking.

For group bookings of 10 people or more, contact us via our contact form by specifying the number of passengers, the desired date and line as well as your contact details. Our team will send you an adapted price proposal as soon as possible.

Cors’Express caters to the needs of works councils, associations, and collective organizations. For any preferential rate inquiries, contact us via our contact form by outlining your organization and the anticipated passenger volume. We carefully review each request.

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Yes. An insurance option is offered directly when you book online. It allows you to cover your trip in case of unforeseen circumstances. Detailed coverage information is provided at the time of purchase within the booking process. For any questions, please contact our customer service.

Yes. Any modification of reservation is possible directly online on www.corsexpress.com using your reservation number, subject to availability. The change fees depend on the class of your ticket:

• Standard ticket: 19€
• Essential: 15€
• Flex: Free

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⚠️ The Standard ticket is non-refundable. If you want to remain flexible, we recommend choosing an Essential or Flex ticket.

In the event of a cancellation or disruption, Cors’Express primarily offers:

• A free rebooking on the next available crossing to the same destination, or

• A credit valid for any future booking with Cors’Express

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If none of these solutions suits you, you can visit our claims page by providing your booking number. Cors’Express commits to acknowledging receipt within 7 days and providing a full response within 30 days.

In case of modification, delay or cancellation, Cors'Express informs you no later than 30 minutes after the originally scheduled departure time via:

• Email to the address provided when booking

• Text message to the phone number provided when you booked

• Website: information updated in real time on our page Traffic news

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⚠️ It is imperative to enter a valid email address and telephone number when making your reservation.

In these situations, Cors’Express automatically offers, without any action required on your part, a free postponement to the next available crossing or a credit valid for any future booking. If neither of these solutions suits you, contact us on our claims page.

A Cors'Express crossing may be cancelled or delayed in the following cases:

• Weather conditions not compatible with safe navigation

• Decision of maritime or port authorities

• Technical hazard on the ship

• Force majeure

Cors' Express applies a progressive baggage policy according to the class of your ticket:

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‍💡 Declare and pay for your luggage at the time of booking. Any undeclared luggage found upon boarding will be subject to an additional charge on site.

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• Large luggage is left in the main area located on the upper deck, at the back of the ship

• Smaller luggage can be placed in the compartments above the seats, kept under your seat, or on your lap

⚠️ No luggage should be in passageways or obstruct a passage. Each piece of luggage remains under the sole responsibility of its owner. Cors'Express cannot be held responsible in case of damage or theft.

Passengers are solely responsible for their luggage for the duration of the crossing. Cors'Express cannot be held responsible in case of loss, theft or deterioration.

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💡 To cover your personal effects, take out the travel insurance option when booking.

Yes, directly online at www.corsexpress.com using your reservation number, before check-in is closed.

Our team at the port will check availability and apply current rates on site. We strongly advise you to declare your luggage in advance to avoid any delay or additional cost.

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Oversized baggage is considered to be any item that exceeds the dimensions of a standard large bag, including:

• Bicycles (see dedicated question)

• Surfboards or windsurfing boards

• Snorkeling equipment (tanks, bulky suits)

• Non-foldable strollers

These items are subject to a supplement of €29 and must be declared when booking.

⚠️ Cors'Express reserves the right to refuse the boarding of items whose format is incompatible with the constraints of safety and space on board.

Bicycles are accepted subject to availability and prior notification. A €29 oversized baggage fee applies to bicycle transport.

⚠️ Bicycle transport must be requested before booking by contacting us via our page contact . Without prior confirmation, boarding cannot be guaranteed.

In accordance with current maritime regulations, the following are strictly prohibited on board:

• Explosive, flammable, or dangerous materials

• Firearms and ammunition (unless otherwise authorized)

• Compressed gas (carboys, camping stoves)

• Corrosive or toxic chemicals

• Any item that poses a safety hazard

⚠️ Any passenger in possession of a prohibited item may be denied boarding without refund.

Contact our customer service as soon as possible, providing your reservation number, the date and route of your crossing, and a description of the item via our contact form. 

⚠️ Cors’Express cannot guarantee the safekeeping of items left on board and accepts no responsibility for their permanent loss.

The Cors' Express ship has on board:

• Comfortable passenger seats spread over two levels

• PMR seats dedicated to people with reduced mobility

• Vending machines for drinks and snacks

• Selective sorting bins distributed on board

• Dedicated luggage area on the rear upper deck

• Accessible sanitary facilities on each level, including PMR toilets

• Paid WiFi access — several price packages available, information on board

The spaces on board are regularly maintained by the crew. A thorough cleaning is carried out between each rotation in order to guarantee optimal hygiene conditions for each passenger.

The Cors'Express crossing is a short trip (between 2 hours and 3:30 depending on your line). On board, you can sit comfortably, use the vending machines for drinks and snacks, access the sanitary facilities and connect to paid WiFi.

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Yes. Paid WiFi access is available on board. Several price packages are available depending on the desired duration of connection. Details and prices are available directly on board.

Vending machines with drinks and snacks are available on board.

⚠️ The consumption of food or drinks brought from outside the ship is prohibited on board. Each passenger is required to leave their space clean after use. Compliance with this rule is monitored by crew members.

Selective sorting bins are available to passengers. It is strictly forbidden to throw any waste overboard or into the sea, in accordance with international maritime regulations MARPOL.

The following are strictly forbidden on board:

• Smoking, including e-cigarettes

• Consume alcohol or any food brought from outside

• Obstruct passageways, emergency exits or access to security equipment

• Leaving restricted passenger areas or the ship without crew authorization

• Access areas reserved for the crew

• Any threatening or aggressive behavior towards the crew or other passengers

⚠️ The captain of the ship has absolute authority on board. Any passenger who does not respect these rules may be disembarked at the next port without refund.

The request must be made at the time of booking on www.corsexpress.com. As PMR places are limited, we recommend that you make your reservation in advance. For specific questions, contact our customer service.

• Limited number of dedicated PMR seats, bookable when booking

• PMR toilets accessible on each level

• Standard access bridge with mandatory crew assistance

Boarding is provided with the direct assistance of crew members. We recommend that you show up before general boarding opens.

⚠️ Report your need for assistance to our team as soon as you arrive at the port.

Passengers who have declared a need for assistance will be taken care of in priority upon arrival. Cors'Express cannot guarantee assistance beyond the ship's bridge.

Yes. Recognized guide and assistance dogs are allowed on board without weight restrictions. Admission must be declared before booking via our contact page, accompanied by supporting documents attesting to the dog's official status.

Cors'Express welcomes pregnant women aboard. As a high-speed vessel, movements can be more pronounced than on a conventional ferry. We advise you to consider this before booking.

Conditions by stage of pregnancy:

• Up to 28 weeks — Travel permitted without specific procedures
• 28 to 34 weeks — A medical certificate issued within the last 7 days, confirming fitness to travel, is required at boarding
• Beyond 34 weeks — Boarding is not permitted for your safety

⚠️ In case of a high-risk pregnancy or complications, a medical certificate is required regardless of the term.

⚠️ Pregnancy must be declared at the time of booking. Cors'Express reserves the right to refuse boarding in the absence of the required certificate.

Access is possible with mandatory assistance from crew members via the standard gangway. Due to the ship's configuration, fully independent access cannot be guaranteed. Contact us on the page Contact before your reservation to discuss your travel conditions together.

A Cors'Express crossing may be cancelled or delayed in the following cases:

• Weather conditions not compatible with safe navigation

• Decision of maritime or port authorities

• Technical hazard on the ship

• Force majeure

In case of modification, delay or cancellation, Cors'Express informs you no later than 30 minutes after the originally scheduled departure time via:

• Email to the address provided when booking

• Text message to the phone number provided when you booked

• Website: information updated in real time on our page Traffic news

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⚠️ It is imperative to enter a valid email address and telephone number when making your reservation.

• MétéoFrance: meteofrance.com — official marine forecasts

• Windguru: windguru.cz — wind and sea reference

• Sitecors'express: www.corsexpress.com, status of the crossings in real time on our page Traffic news

💡 Check the status of your crossing the day before and on the morning of your departure.

Cors’Express always offers a free postponement or a credit note. If neither of these solutions suits you, please contact us via our claims page. See Section III for full details.

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Cors'Express informs passengers as soon as possible in case of delay.

⚠️ Cors'Express cannot be held responsible for additional costs incurred in the event of delay or cancellation related to weather conditions or any event beyond its control.

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The decision to proceed with or cancel a crossing rests solely with the captain, in accordance with current maritime safety regulations. The captain assesses weather conditions and sea state in real-time before each departure, and makes the decision that ensures the safety and comfort of passengers on board.

💡 Cors'Express applies strict operating criteria, going beyond mere regulatory requirements, to offer the best possible travel conditions.

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Rates vary by route, season, class, and occupancy level. For informational purposes:

• Bastia - Livorno: from €39.99
• Bastia - Genoa: from €39.99
• Bastia - Civitavecchia: from €39.99

🟡 Standard - Entry Level: Backpack included — Modifiable (19€) — Non-refundable

🔵 Essential - Mid-range: Backpack + medium luggage included —Modifiable (15€) — Refundable according to the scale

🟢 Flex — High-end: Backpack + medium bag + large bag included —Free modification — Refundable — Priority boarding included

• Infant (0-3 years old): Free, no assigned seat
• Child (4-12 years old): 50% off adult fare
• Ages 13 and up: Adult fare

Yes. The transport of an animal (dog or cat < 8 kg) is subject to a supplement of €17 on all ticket categories and lines. The animal must be declared when booking.

Cors'Express is required by French, Italian, and European maritime regulations to compile and transmit a nominal list of all embarked passengers to the competent authorities before each departure, exclusively for maritime safety purposes.

⚠️ This obligation applies to all passengers without exception, including children and infants. Any incomplete booking may be refused boarding.

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1. Arrive at the port 1.5 hours before departure time

2. Bring your ticket (digital or printed) and a valid ID

3. Go to the Cors'Express checkpoint upon arrival at the terminal

4. Leave your large luggage in the dedicated area before boarding

5. Board according to the instructions of the crew

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‍💡 Check the status of your crossing the day before on www.corsexpress.com or via email and SMS notifications.

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Our customer service team is available for any questions regarding your booking, your trip, or post-crossing procedures.

• Bookings and general inquiries: contact our customer service team via our contact form
• Complaints and post-travel inquiries: via our dedicated page for complaints

• Website: www.corsexpress.com

• Customer service hours: Monday to Friday, 8:30 AM to 8:00 PM.

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